Instant support
Your emergency call is immediately processed.
Remote Service
Immediate diagnosis via remote with possible reparation.
Be prepared
Knowing in advance the spare parts necessary on site.
Faster repair time
Decrease service time required for solve malfunctions.
Save money
Unexpensive solution to decrease not working time. I-Box auto-installing via post
What it is
We studied a web-based Remote Service that provides the connection to all kind of Heidelberg models (Up 2000) to our expert engineers provided with laptops in order to interactive remote diagnosis, troubleshooting and very quick customer support.
How it works
At the emergence of the anomaly, put in touch with our phone number +39 049 767166 and +39 02 97164386 or our green number from Italy 800 592 177.
Additional informations
References
More than 40 Remote Service installation to our customer in only two years.
